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At Komospare (“Company,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share the personal information you provide when you visit our website, purchase our products, or use our services. By using our website or services, you agree to the terms outlined below.
When you interact with Komospare, we may collect the following types of information:
Contact Details: Name, email address, phone number, shipping/billing address.
Payment Details: Card or mobile money details (processed securely through third-party payment gateways; we do not store full card numbers).
Account Information: Login credentials, order history, and saved preferences if you create an account.
Device Details: Browser type, IP address, operating system, and device identifiers.
Usage Data: Pages visited, time spent on the site, click paths, and referral websites.
Location Data: Approximate geographic location based on IP address.
We may receive additional information about you from partners, logistics providers, or public databases to improve our services and prevent fraud.
We use the collected information to:
Process and fulfill orders (shipping, returns, warranty claims).
Provide customer support and respond to inquiries.
Manage payments and verify transactions securely.
Improve our website performance, services, and product offerings.
Send promotional emails, updates, and offers (only if you opt in).
Detect, prevent, and address fraud, security breaches, or illegal activities.
Comply with legal obligations and resolve disputes.
Komospare uses cookies, pixels, and similar technologies to:
Remember your shopping cart and preferences.
Analyze website traffic and usage patterns.
Deliver relevant advertisements and promotions.
You can disable cookies through your browser settings, but some features may not function properly if cookies are turned off.
We respect your privacy and will never sell your data. However, we may share information with:
Service Providers: Payment processors, shipping companies, IT support, and marketing tools that assist in running our business.
Legal Authorities: When required by law, court order, or to protect our rights, customers, or others.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be part of the transferred assets.
All third-party providers are required to maintain the confidentiality and security of your information.
We retain your personal data only as long as necessary to:
Fulfill the purposes outlined in this policy,
Meet legal obligations (tax, accounting), or
Resolve disputes and enforce agreements.
Once data is no longer needed, we securely delete or anonymize it.
Depending on your location, you may have the right to:
Access and Review: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate or incomplete information.
Deletion: Request that we delete your personal data, subject to legal obligations.
Opt-Out: Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details in the “Contact Us” section below.
We use industry-standard security measures, including encryption, secure servers, and firewalls, to protect your data. While we strive to protect your information, no method of transmission or storage is completely secure. By using our services, you acknowledge this risk.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from minors. If we learn that a child has provided personal information, we will delete it immediately.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information.
If you access our website from outside Uganda, please note that your data may be transferred and stored in countries with different privacy laws. By using our services, you consent to such transfers.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
For questions, concerns, or to exercise your privacy rights, please contact us:
Komospare
Kireka, Namugongo Road, Kampala, Uganda
Email: komodosparecenter25@gmail.com
Phone: +256 743 666 294 / +200 957 001