Welcome to Komospare (“Company,” “we,” “our,” or “us”). By accessing our website, purchasing our products, or using our services, you agree to the following Terms & Conditions. Please read them carefully before using our site.


1. Acceptance of Terms

By visiting our website, creating an account, or purchasing products/services from Komospare, you confirm that you are at least 18 years old (or have parental consent) and agree to abide by these Terms & Conditions and all applicable laws.


2. Services and Products

  • Scope: Komospare provides motorcycle spare parts, repair services, maintenance, and related consultations.

  • Accuracy: We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that all content is error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.


3. Orders and Payment

  • Placing Orders: Orders can be made online, via phone, or in-store. All orders are subject to product availability and acceptance by Komospare.

  • Payment: Full payment is required before order processing or service delivery. We accept mobile money, credit/debit cards, and approved bank transfers.

  • Currency: All transactions are processed in Ugandan Shillings (UGX) unless stated otherwise.

  • Fraud Prevention: We reserve the right to cancel any order if fraudulent activity is suspected.


4. Shipping & Delivery

  • Coverage: Delivery is available across Uganda through approved couriers.

  • Timeframes: Delivery timelines are estimates and may vary based on location or unforeseen delays.

  • Risk of Loss: Ownership and risk pass to you once the order is delivered to the address you provide.


5. Returns & Refunds

All returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms & Conditions. Please review it [link to Refund Policy] for full details.


6. Warranties

  • Products: Genuine spare parts come with a 30-day warranty against manufacturer defects.

  • Services: Workshop repairs and maintenance are guaranteed for workmanship quality for 7 days after service completion.

  • Exclusions: Warranties do not cover misuse, improper installation, accidents, or normal wear and tear.


7. User Accounts

  • Registration: You may create an account to track orders or access special features. You are responsible for maintaining the confidentiality of your login details.

  • Termination: Komospare reserves the right to suspend or terminate accounts that violate these Terms or involve fraudulent activity.


8. Intellectual Property

All website content—including text, images, logos, product listings, and graphics—is the exclusive property of Komospare and is protected by copyright laws.
You may not reproduce, distribute, or use our content without written permission.


9. Limitation of Liability

To the maximum extent permitted by law, Komospare is not liable for any indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our website or services,

  • Delays or delivery failures,

  • Unauthorized access to your personal information.


10. Third-Party Links

Our website may contain links to third-party sites for convenience. Komospare is not responsible for the content, policies, or practices of these external websites.


11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.


12. Prohibited Activities

You agree not to:

  • Use the website for illegal or fraudulent purposes.

  • Upload harmful code, viruses, or disruptive software.

  • Attempt to gain unauthorized access to our systems or customer data.


13. Changes to Terms

Komospare may update these Terms & Conditions at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes indicates acceptance of the new terms.


14. Governing Law

These Terms & Conditions are governed by the laws of Uganda. Any disputes will be subject to the jurisdiction of Ugandan courts.


15. Contact Us

For questions or concerns about these Terms & Conditions, please contact us:

Komospare
Kireka, Namugongo Road, Kampala, Uganda
Email: komodosparecenter25@gmail.com
Phone: +256 743 666 294 / +200 957 001